Privacy and your personal data are of the most importance here at Whim Indie. Therefore we would like to take the time to explain to you how your personal data will be collected and used within our company. Please note that the following policy procedures are applied to Whim Independent Studios associated with self-developed web pages; therefore, third-party companies have their privacy policies that should be regarded, although we extract data from these websites if they have a proven track of trustworthiness.
Data Collection Subjects
- Information you provide to us
We collect data that you have exchanged with us through our forms, emails, registration, etc. This could include data such as your name, email address, phone numbers, and other important information that we protect.
- Information about your devices
We’ll collect information about your devices, such as whether you are using a PC, a phone, or a tablet. If you receive an error message on our website or while playing our games, we will get an indicator that this has happened, and allow us to fix the error in the future.
- Information about Engagement and Services
We would be monitoring your journey throughout our websites and associated games. For example, Google Analytics would follow your interaction with our web pages, such as what pages you are interested in what you place into your shopping cart, and other things similar to that. In the case of games, we may receive information such as how long you play one of our particular games.
- Content Usage
When you upload gameplay, text, images, etc, using one of our services, we may monitor the content being used publicly. We will also make a record of your gamer tags, icons, and additional information.
- Purchase Journey
When you buy a product from us, we will collect data on this and how it is used digitally. This will include credit cards, contacts, billing shipping addresses, and account authorizations information. Of course, we will protect this information the best that we can with our security systems.
- Location Data
We will collect information on your general location, such as the city and state that you live in so that we can cater to products and services to you and connect you with nearby communities who play our games and share similar interests.
- Information from Other Services
We may also receive information about you from other sources, including from users of our services, and third-party services and organizations. For example, suppose you access any social media or similar services through our services to log in or to share information about your experience on our services with others. In that case, we may collect information from these third-party services.
- Aggregated and De-Identify Information
We may aggregate or de-identify the information described above. Aggregated or de-identified information is not subject to this policy.
How We Use Your Information
The information you provide us will be used to help curate better products and services to you in the near future. Your information will be used in research methods, statistics, testing, surveys, and other usage geared towards the customer and the development of fantastic games for all to enjoy. You will also be able to access special interactive services on our site, manage accounts and services, and send promotional material and advertising from our partnered companies and us. All of the information is protected and regulated following legal business guidelines, and are geared to protecting businesses and the individuals, such as yourself, who come in contact with our products and services.
When support is needed, or you reach out to us for contact, we will use the information you provide to solve issues or answer any questions you may have using the email, names, and additional information that you provide to us. We’ll also send data to the contacts you provide to send updates to our policies, changes, or improvements to services and messages about other services you may be interested in.
How We’ll Share Your Information
Your information will be shared among Whim Independent Studios and our trusted third-party partners. Your information will be shared for specific business and legal purposes to enforce our terms and conditions, security, response to client and customer claims, and complying with legal process, and protecting the rights, property, or personal safety of our operations, our users, or the public. Your information may also be shared when making a sale or transfer of company assets when legally permitted.
If you connect with a Third Party company through our services, they will be permitted to share your information with us. Third-party companies and their tools, such as cookies, are subject to their privacy policies.
Some of our Services and products allow you to share content with others, so when you use these services, please be aware that this content will also be shared with Whim Independent Studios and our partners. This content can include your gameplay, username and avatar, and online status. Other information that you share publicly would be available for others to view, use, and collect. Therefore, you are responsible for the information and content that you choose to share. This include:
Authorized third-party service providers
We share your information with third-party service providers that provide services to us for a variety of business purposes, such as payment processing, customer service, email deployment, advertising, and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, information hosting, auditing, and information processing.
Company Affiliates and Partners
We sometimes share your information within our family of Whim Independent Studios companies.
We may share your information to comply with legal process, respond to claims or inquiries, enforce our terms, or protect and defend the rights, property, or personal safety of our operations, our users, or the public.
We may share your information as part of a business transaction, such as a sale or transfer of company assets, consolidation, or otherwise legally permitted.
Other users and the public
Some of our services allow you to share information and content with others or engage in public activities. When you decide to use these services, the information or content that you share, your nickname, your user icon, your online status, and your gameplay information may be visible to Whim Independent Studios and its trusted business partners, other Whim Independent Studios users, and in some cases the public. When you use these services, please keep in mind that the information and content that you choose to share can be read, collected, or used by others. You are fully responsible for the information and content that you choose to share in these instances.
When you access third-party services
If you access third-party services — such as third-party online gaming services and social media services — through our services. These third-party services may collect information about you, including information about your activity on our services, and they may notify your connections on the third-party services about your use of our services, following their privacy policies.
With your consent
We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
Your Options and Rights
With accounts that have the ability on our services and websites, you will have the ability to update, change, and delete information on your associated account(s). You will also have the ability to opt-out of specific services such as promotions, receiving notifications, and other advertising messages from us. Depending on your jurisdiction, you may have the right to request access to your information’s deletion and portability under applicable law. To make a request, please contact Support@whimindie.com. When a request is fulfilled, understand that certain services may no longer be available to you.
Information Holding and Security
Information collected will be held for as long as needed, unless otherwise stated. Our administration team does its best to assure that your information is safe from theft, loss, and misusage. Although our securities are being utilized and protecting your information from malicious intent, understand that no security system is impenetrable. Understand those third-party partners may not have the same securities measures as we do.
Our Policy and Children
Whim Independent Studios does not intentionally collect data of individuals under the age of 13. Accounts created by individuals under 13, we advise that the parent or legal guardian monitor their accounts, in which they have the option of restricting information, deleting accounts, or attaching their accounts to a parent account. With Parent or guardian consent, the child will have access to their accounts with limited access. Regarding third-party sites, tools, and services, we have no control over how information is collected regarding children. Still, you may look up this information and policies with the third-party in question.